Refund Request Form

Dear Customer, in order to facilitate the completion of this form for obtaining a travel refund, we kindly ask you to review our “Transport Conditions” and the corresponding terms of use penalties. We also request you to take note of Article 13 of EU Regulation No. 2016/679 (the so-called “GDPR”) regarding the protection of personal data. The form below, duly completed, should be sent to: [email protected]

Click here to download the refund request form