Send your complaint to Blu Navy

Complainant's data

* Name
Please enter a valid name

* Surname
Please enter a valid surname

Name (if not a natural person)

* Address
Please enter a valid address

* Cap
Please enter a valid cap

* Cities
Enter a valid city

* Nation
Enter a valid country

* Email
Please enter a valid e-mail address

Phone

Data of the user (if different from the complainant) and of any other passengers

Trip details

* Where you bought your ticket
Select a purchasing portal

* Booking code/ticket number
Please enter a valid booking code

* Port/terminal of departure
Select a port of departure

* Port/terminal of arrival
Select a port of arrival

* Scheduled departure time
Enter a valid date

* Actual departure time (where this does not coincide with the scheduled time)
Enter a valid date

* Scheduled arrival time
Enter a valid date

* Actual time of arrival (where this does not coincide with the scheduled time)
Enter a valid date

Reasons for complaint. Please place a tick next to the relevant items (*)

Refund methods

Coupon Issue

By bank transfer

Description. Please describe what happened with regard to all items for which a tick has been indicated

Description

Attachments

* Attach here your double-sided identity document Insert an attachment

Accept privacy policy

I consent to the processing of my personal data in accordance with Regulation 2016/679 EU and declare that I have read the information on the processing of personal data*

Da Piombino

A Portoferraio

Submit your complaint to Blu Navy

Fill out the form below to submit your complaint

Complainant's data

Data of the user (if different from the complainant) and of any other passengers

Trip details

Reasons for complaint. Please place a tick next to the relevant items (*)

Refund methods

Description. Please describe what happened with regard to all items for which a tick has been indicated

Attachments

Da Piombino

A Portoferraio

Departure and return Departure

Submit your complaint to Blu Navy

Fill out the form below to submit your complaint

Complainant's data

Data of the user (if different from the complainant) and of any other passengers

Trip details

Reasons for complaint. Please place a tick next to the relevant items (*)

Refund methods

Description. Please describe what happened with regard to all items for which a tick has been indicated

Attachments