Send your complaint to Blu Navy

Complainant's data

* Name
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* Surname
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Name (if not a natural person)

* Address
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* Cap
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* Cities
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* Nation
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* Email
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Phone

Data of the user (if different from the complainant) and of any other passengers

Trip details

* Where you bought your ticket
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* Booking code/ticket number
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* Port/terminal of departure
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* Port/terminal of arrival
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* Scheduled departure time
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* Actual departure time (where this does not coincide with the scheduled time)
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* Scheduled arrival time
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* Actual time of arrival (where this does not coincide with the scheduled time)
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Reasons for complaint. Please place a tick next to the relevant items (*)

Refund methods

Coupon Issue

By bank transfer

Description. Please describe what happened with regard to all items for which a tick has been indicated

Description

Attachments

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I consent to the processing of my personal data in accordance with Regulation 2016/679 EU and declare that I have read the information on the processing of personal data*

From Piombino

To Portoferraio

Submit your complaint to Blu Navy

Fill out the form below to submit your complaint

Complainant's data

Data of the user (if different from the complainant) and of any other passengers

Trip details

Reasons for complaint. Please place a tick next to the relevant items (*)

Refund methods

Description. Please describe what happened with regard to all items for which a tick has been indicated

Attachments

From Piombino

To Portoferraio

Departure and return Departure

Submit your complaint to Blu Navy

Fill out the form below to submit your complaint

Complainant's data

Data of the user (if different from the complainant) and of any other passengers

Trip details

Reasons for complaint. Please place a tick next to the relevant items (*)

Refund methods

Description. Please describe what happened with regard to all items for which a tick has been indicated

Attachments